License Key Lookup
The process to retrieve your license key is different based on whether it is a Platinum license or a perpetual license. Also, for perpetual licenses, it will depend on the date of purchase. Below are instructions for how to retrieve the license keys.
Platinum license keys:
From the My Account menu, go to the SUBSCRIPTIONS LINK. Click to open the subscription details. Then find the original signup order (not the renewal orders). This will be below the renewal orders so you may need to scroll down. Click to view the original signup order. The platinum license key will show up in the order details.
Perpetual license keys purchased AFTER 4/28/2023:
From the My Account menu, go to the ORDERS LINK. Then find order for the plugin. Click to view the order. The license key will show up in the order details.
Perpetual license keys purchased BEFORE 4/29/2023:
Perpetual keys (not Platinum keys) purchased before 4/29/2023 will not show up in the order details in your account. Go to the LICENSE KEY LOOKUP LINK to find the keys.