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June 6, 2025 at 10:10 am #7038146
Alyssa Bell
Keymaster

    Hi Leigh,

    To confirm, was this happening on Photoshop version 26.6? I see you just updated to 26.7. I see you in May you were using version Photoshop version 25 when it was working. Can you try running on that and see if that works?

    If that doesn’t work, do you have another computer you can test this on? If it works on one computer but not the other, then we can check the GPU compatibility and keep troubleshooting from there.

    Regards, Alyssa