The license key will be under the original order. Go to the My Account page. Then click on subscriptions. On the list of orders, scroll down the the first original signup order. The key will be under there. I wish the shopping cart system could put it in a more obvious place but it can’t. I didn’t build the shopping cart system so I just had to build the website around the capabilities of the shopping cart. where it puts the key is a big pet peeve of mine but there is just nothing I can do about it.