The other thing it could be is if you are trying to add a custom player image without a visible face and are using modes 1,2,3,5 or 6. Those modes use face detection and will have the same thing happen that you describe. So it the image has a visible face and it doesn’t work then the issue is probably the GPU being turned off in PS. However, if the image doesn’t have a visible face then that is the issue.
Damon Bell
