I’ve never seen the CSV creator not work so can’t say for sure what is going on.
Are the files in a sub-folder? The CSV generator only gets the filenames form the folder you select, but not the subfolders of that folder.
Is the folder on a local drive or network drive. Maybe it is being blocked from getting the list on a network drive?
I’d like you to create a brand new folder on the desktop. Then put a couple of images in the new test folder and try it. If that doesn’t work then try adding a different file format to the test folder. Maybe try TIF or PNG.
I’m just trying to figure out if the is something specific to that folder or those files that is blocking it.