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    In the Photoshop preferences, under the performance section, I the checkbox “Use Graphics Processor” checked on?

    That has to be on for Face Detection to work.

    If that is checked on and it is still having issues then maybe it is a different issue. Can you describe in more detail what SPA is doing?  Since you are having the issue on multiple computers, I’m wondering if there is something else in common.. perhaps a PSD setup issue?