Frequently Asked Questions
Your serial number will be emailed to you immediately after purchasing any of our software. This is automated by our system and you will get it within a minute or two at the longest. If you don’t see the email, then check your junk folder just in case you email filtered it (not common).
For Platinum Club: The platinum Club memberships have 1, 2 and 4 computer options. For bulk a bulk licensing discount, contact us for a quote.
For Perpetual Licenses: There are 1 and 2 computer licenses available on the website. For bulk a bulk licensing discount, contact us for a quote.
You can easily transfer the activation. There is an option in the software to transfer the activation. If the computer crashes and you can no longer access it, there is also an option to transfer it when you install on a new computer. The key will never get locked out due to being already activated. It will always have an option to deactivate an old computer to install on the new one.
Yes, you may install the plugins on the same computer as many times as you want. The activation limit applies to number of computers, not the total number of installs. For example, if you have it installed on both Photoshop CC 2019 and Photoshop CC 2020 then it only counts as 1 computer installation since the installs are on the same computer.
Go to this page to retrieve your license key. https://pixnub.com/license-lookup/
Platinum Club: All plugin upgrades are free for as long as your subscription is active.
Perpetual Licenses: With our single plugin licenses, you may update your software to any new revision for the same version. For example, if you purchased EZ Green Screen 6.0.0 then you may update to 6.0.1, 6.0.2, 6.5.1, etc. New major release versions (version 7 for example) will be offered at a discount to license holders of prior versions.
Just download the latest version from the website. You don’t need to uninstall your current version. Just install the newer version and it will replaces the files as needed. Most of the time, it will auto recognize your serial number and you won’t even need to re-enter it. If the activation code for the software has changed, then you may need to re-enter your serial number. As long as it is on the same computer, it won’t count as another computer activation.
Download Page: https://pixnub.com/software-downloads/
After software activation, all sales are final. We encourage you to try our software prior to purchasing. We have full trial downloads for all of our plugins. These are fully functional with a grid watermark. The download files from the website are identical to the files you get when you purchase. You only need the serial number from the purchase to unlock the grid.