Pixnub Home Forums Image Extract Edge Color Fix causes PS to crash Reply To: Edge Color Fix causes PS to crash

#7042404
Alyssa Bell
Keymaster

    I just did a test with 10 images (copy and pasted the one you gave me) and it ran just fine. I don’t think it’s a problem with the images. Let’s troubleshoot a few more things:

    1. Check your GPU compatibility
    Is your GPU up to date?

    2. If yes, try resetting your Photoshop preferences and restart Photoshop and try running again.

    3. If neither of those work, run it again and when it freezes, before closing Photoshop, check to see if it’s the scratch disk or hard drive space that is running low. Take a screenshot of the task manager

    And to answer your question from the email, our recommended scratch disk settings are using a 2TB separate scratch with nothing else on it/nothing else running on it AND ensuring that that disk is the only disk checked in the scratch disk settings with the default one unchecked.