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Bridget HussJust tried on my hotspot (only connected through hotspot) and it did not work. I also tried typing in the key instead of copying and that also did not work. The laptop I am currently using may be different than the one I originally registered my 2024 SPA subscription on, but I’m not certain. Not sure if it is exactly the same situation, but this is what you did for someone who was experiencing the same problem in January according to the FB forum. The laptop I am currently using may be different than the one I originally registered my 2024 SPA subscription on, but I’m not certain.
“OK, I found an issue on the server when switching between computers where it locks the activation and doesn’t allow the transfer between computers. Not sure what is going on there. However, I reset the key so you should be able to activate.
Let me know if you can activate now.
If you can activate then please don’t try switching the license to another computer right away. I need to troubleshoot what is going on with that issue.”